Our Services
Supported Living
Our Supported Living service enables people to live as independently as they can within their own tenancies. Every individual has their own unique abilities and our care team will help promote and support them to manage all aspects of their lives ensuring that they feel in control. It is important that every person has the space, time and support they require to enhance their current skills as well as developing new ones. This can be anything from help with personal care, housework, social activities or money management so that they can improve their daily living skills and in turn become more independent. We already provide these services across Bedfordshire and Luton and we currently have a house in Bedford ready for occupation. We have recently entered into a relationship with a property developer in Rushden (Northamptonshire) where he will provide the housing so that we can care for individuals in tenancies of their own and we have three brand new flats ready for occupation, this means that we are now able to expand our services into Northamptonshire We can look after people who have a Learning Disability as well as Mental Health issues and Physical Disabilities. The support we provide can be a set number of hours in a day up to 24/7 giving individuals the levels of support that they need in a way that helps them grow as valued members of the community.
Dementia Care Services
Our Dementia Care services are delivered to each person in a way that is tailored to their individual needs. We can support the person to be able to stay in their own homes for as long as possible. Our highly trained staff team have experience in caring for people with dementia and all of the associated issues. All of our staff are trained to help with medication, any moving and handling issues and aggressive outbursts should that be needed. We work alongside families and carers to ensure that the person is cared for to the highest standard, in the way the family/ carers and the person themself would want and at the same time allowing full time carers a much needed break, knowing that they can relax because their loved one is safe and well cared for. These services could be washing or bathing, helping with feeding, sitting with the person whilst the carer takes a well earned break or taking the person out visiting the places that they once frequented. The service is flexible to the individuals needs, giving scope to help in multiple ways. Our Staff will ensure that the person does as much for themselves as they can so that they retain the skills that they have as long as possible. We can provide services from just 30 minutes a week right up to full 24hr care and we will always try to ensure that the same carers come each time so that there is continuity for the person which enables them to get to know each other and build a good working relationship.
Transport and Outings
Our workers can assist you with appointments, visits and outings with safe and reliable transport. This might be shopping, medical appointments or visiting family or friends. There should be no limits to time and distance, you can use your time to go where you need, the worker would stay and support you. it might be that you wish to go shopping or out for lunch it would be entirely up to you. We have even supported somebody who wanted to attend a family wedding. We are also able to stay with a loved one so that a main carer can go out, whether it be to go shopping or just to get out and meet friends, our workers are trained in a wide range of conditions so you could go out with the knowledge that your loved one is being well looked after.
Mileage and Parking
Costs for mileage and parking would not be included in the hourly rate, these would be agreed in advance but they would be at a standard rate. If you have any questions about anything you can discuss them with our friendly team who are always happy to advise.
Personal Care
As a CQC registered organisation our workers are able to offer personal care. Personal care can be assisting with:
Daily Hygiene
This would include personal routines such as washing, bathing, showering, oral care, hair care, shaving and nail care.
Dressing
This would include both getting dressed and undressed.
Toileting
Includes assistance using the toilet, catheter care, stoma care and continence management.
Eating and Drinking
Includes support with meal preparation, feeding and managing special diets
Medication Management
Reminders to take medication and where necessary administering it.
Mobility
Assistance with getting in and out of bed, transferring between locations and using mobility aids.
Shopping and Errands
Shopping services are ideal for somebody who cannot get to the shops themselves, this might be because you are recovering from and injury or are caring for another family member or maybe you have reduced mobility. Our workers can collect your shopping, sometimes it is good to go shopping for yourself so our workers can accompany you to help and then they can help you unpack the shopping and put it away. It would be agreed at the beginning how you will pay for your shopping and any receipts will be obtained for any items bought.
Other errands such as visiting the post office, popping to the shops, picking up medication or collecting parcels. Any mileage costs incurred are not included in the hourly rate and would be charged separately, we would re-imburse the worker and we would invoice you at the end of the month.
Meal Preparation
Eating alone can feel like an unnecessary chore. When you live by yourself you don't always feel like preparing food for just one person. Our workers would be able to cook you a tasty, healthy meal of your choice and could then stay around to have a chat with you whilst you enjoy your dinner. Our workers all come with a wealth of life experience which means that they are all able to cook you the meals that you would want.
Everybody who prepares food will have completed a food hygiene training course so they are able to provide you with safe and delicious home cooked meals. If you would like to share the cooking experience with our worker then that would also be fine as sometimes cooking together make the whole mealtime experience much more enjoyable.
Assisting with Medication
Assisting with medication can take different forms. There are different levels of assisting with medication and as a registered provider Elite Care Services Ltd can help with the different levels. So whether you just need reminding as a prompt to take your medicines or whether you need them administering for you our workers can help.
Companionship
Companionship can mean whatever you would want it to mean. Whether it is getting things done at home, having somebody to talk things over with, keeping you company for appointments, crafting or other activities, our workers will do whatever you would like, to ensure that the visit is enjoyable and rewarding.
Age or illness can be very isolating and can cause loneliness for people, especially older [people who may be unable to get out and join in with the activities that they previously enjoyed. Our companionship services can offer regular visits from a regular worker who you can get to know and trust and the services could include, a chat over a cup of tea, maybe a game of cards or other activity going out for a walk to the local park. the services offered are unique to you so it is up to you to decide.
Hospital Discharge Support
Having to go into hospital is never a nice thing to have to do but coming home can be equally as daunting. Depending on what you went in for it could affect your ability to manage when you get home. Our workers would be able to visit your home prior to your discharge to put basic supplies in the fridge, bread, milk etc or to put the heating on. Once you are home they could help you with your household tasks until your are fit and able to do them for yourself.
Light Housework and Laundry
If you are struggling to keep your home up to your normal standards our workers are happy to help. they can visit you on a regular basis, days ad times chosen by you, and assist you to keep your home spick and span. they can also help with changing the bed and doing the laundry. Light cleaning would be day to day household tasks such as hoovering, light dusting, mopping floors, and wiping down surfaces. if anything more than that is required you might need a professional cleaner.
Examples of light cleaning might be: hoovering the room but not moving furniture to get to every nook and cranny, wiping down kitchen surfaces but not removing limescale. Our workers will always be happy to help with general housework but they are not professional cleaners so cannot do anything that is beyond light cleaning.
Welfare Checks
Sometimes we can feel that we just need somebody we trust to check in on us, our welfare checks are the ideal thing. Whether you need something picking up or just want a coffee and a chat or just a bit of help our workers will be happy to check in on you to ensure that you feel safe and happy at home, they will be able to help you with any concerns. your need will change so each visit can be different.
Our minimum schedule time is one hour every two weeks, but it can be ad hoc in between as long as there is a commitment to using the service on a regular basis.
Day to Day Admin Help
Sometimes new technology can be infuriating, it seems to change and keeping up with the changes can be difficult. our workers can help you to keep on top of these things, whether it be programming your smart speaker or sorting out your computer let our workers take the strain.
It might be that you need assistance with calling your utilities provider, making your on line purchases, making appointments or just dealing with correspondence we can help. With thoroughly vetted workers you can be assured that the people helping you are honest and trustworthy to make calls on your behalf.